These are the rules for using Zebra Link, a link management platform based in Copenhagen, Denmark. By using the service, you agree to what's outlined here.
Definitions
Terms used throughout this document:
- Service — the link management and redirect platform provided by Zebra Link.
- User or you — anyone who accesses or uses the Service.
- Account — your registered profile and associated data.
- Custom Domain — any domain you connect to the Service for use with your links.
Your Responsibilities
When using Zebra Link:
- Use accurate information when creating your account
- Keep your login credentials secure
- Don't use the service for anything illegal
- Don't link to malware, phishing sites, or harmful content
- Don't hit the service with automated requests (bots, scripts, etc.)
- Don't reserve link codes you have no intention of using — the pool is finite
- Follow the laws in your jurisdiction, and be a good internet citizen
Prohibited Uses
These will get your account terminated immediately, without notice or refund:
- Link farms — mass-creating links to inflate metrics or fake legitimate traffic
- Link spam — automated or bulk link creation for spraying across websites, forums, social media, or comment sections
- Search engine manipulation — using links to game search rankings through link schemes, doorway pages, hidden redirects, or similar techniques
- Affiliate fraud — redirect chains, cookie stuffing, or deceptive practices to generate fake affiliate commissions
- Click fraud — generating artificial clicks via bots, scripts, or incentivized traffic to manipulate analytics or ad metrics
- Cloaking — showing different content to search engines than to real users, or masking where links actually go
- Malicious redirects — sending people to malware, phishing pages, scam sites, or anything designed to harm or deceive
- Platform abuse — degrading service quality for other users through excessive API calls, scraping, or denial-of-service patterns
We reserve the right to determine what constitutes a violation of these rules or their intent.
Minimum Age
You need to be at least 16 to use Zebra Link, unless your country allows a lower age under GDPR Article 8. Below that threshold, you need a parent or legal guardian's consent.
Account Termination
We reserve the right to suspend, restrict, or terminate accounts when we believe it's necessary. Reasons may include but are not limited to:
- Breaking these terms or any of the prohibited uses above
- Behavior that harms other users, third parties, or the broader internet
- Use we consider incompatible with our values or good internet citizenship
- Activity that damages our reputation or relationships with partners
- Patterns that look like spam, fraud, or manipulation — even if not explicitly listed here
- Not responding to account inquiries within a reasonable timeframe
If your account gets terminated:
- All your links stop working immediately
- Your account data gets deleted and may not be recoverable
- You are not entitled to a refund, regardless of remaining subscription time
- We may keep certain data as required by law or for fraud prevention
We may not always be able to provide detailed reasons for termination, though we will try to communicate clearly when possible.
Subscriptions and Payments
Paid plans are billed in advance. We may offer trial periods at our discretion. You're responsible for:
- Keeping your payment information current
- Cancelling before the next billing cycle if you want to stop
- Any applicable taxes on your subscription
We don't offer refunds for partial billing periods or unused features.
Service Availability
We run this service on a best-effort basis. Links are not permanent and can stop working at any time due to:
- Outages, maintenance, or technical issues
- Account termination or suspension
- Subscription cancellation or expiration
- Violation of these terms
- Us shutting down the service entirely
We don't guarantee uptime. If a link goes down, any click data that would have been recorded during that time is simply lost — there's no backfill or recovery. Keep your own records of destination URLs.
Analytics & Data Accuracy
We provide click analytics as a convenience, not a guarantee. The following limitations apply:
Location Data
Location is derived from the visitor's IP address. Country-level data is generally reliable. City-level data is not — treat it as a rough guess at best. Modern privacy technologies like Apple's iCloud Private Relay, VPNs, corporate proxies, and mobile carrier NAT all obscure or relocate the apparent origin of a click. A visitor in Berlin might show up as Frankfurt. Someone in Tokyo might register as Osaka. This is normal and expected.
We deliberately chose not to use invasive tracking methods (like fingerprinting or client-side geolocation APIs) that could give more precise results. The trade-off is that we respect visitor privacy, and you get approximate location data. Country is a reasonable indicator. City is an educated guess. Neighborhood-level accuracy should never be assumed.
Device & Browser Data
Device type, browser, and operating system are parsed from the visitor's user agent string. These are generally reliable, but not perfect. Some browsers deliberately report misleading user agent strings for compatibility reasons, and user agent data is increasingly being reduced by browser vendors in the name of privacy. Treat device analytics as directionally useful, not exact.
Click Counts & Data Loss
Click counts reflect what our systems successfully recorded. During outages, high traffic events, or infrastructure incidents, clicks may occur that never get logged. We don't retroactively estimate or fill in missing data. If clicks happened while a system was down, that data is gone.
Bottom Line
Analytics are a directional tool — useful for spotting trends and getting a sense of where your audience is and what they're using. They are not a source of truth for billing decisions, legal evidence, contractual proof of performance, or anything where precision matters. Use them as a guide, not a guarantee.
Custom Domains
If you bring your own domain, you're responsible for:
- Actually owning or controlling the domain
- Setting up DNS records correctly
- Keeping the domain registered and DNS hosted
- Removing the domain from our service before it expires or gets transferred
We are not responsible for domains you misconfigure or lose access to.
Intellectual Property
Your content and data are yours. By using the service, you give us permission to:
- Store and process your links and analytics data
- Make your links publicly accessible
- Perform redirects to your destination URLs
The Zebra Link platform, design, and branding are ours.
No Warranties
The service is provided "as is." We make no promises about:
- Whether it's fit for your particular use case
- Accuracy of analytics, location data, device detection, or click counts
- Uptime, availability, or uninterrupted operation
- Security or freedom from bugs and errors
- Completeness of recorded click data during outages or incidents
We recommend against relying solely on our analytics for business-critical decisions.
Limitation of Liability
To the maximum extent the law allows, we are not liable for any indirect, incidental, special, or consequential damages from your use of the service. That includes:
- Lost data, profits, or business opportunities
- Service outages or links that stop working
- Click data lost during downtime or infrastructure incidents
- Inaccurate analytics — including wrong location, device, or referrer data
- Decisions you made based on analytics data that turned out to be wrong
- Third-party access to your data
Our total liability for any claim is limited to the amount you paid us in the twelve months preceding the claim.
Data Protection
We handle personal data under GDPR and Danish data protection law. See our Privacy Policy for the full picture on how we collect, use, and protect your data.
Changes to These Terms
We can update these terms at any time. If we make material changes, we'll let you know via email or an in-app notification. Continued use after a change means you accept the new terms.
Governing Law
These terms are governed by Danish law. Disputes go to Danish courts. If you're a consumer in the EU, your local consumer protection laws still apply.
Contact
For questions about these terms, contact us through the support channels in your account settings.